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New Customers
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New Customers
0120-989-970
AM9:00-PM6:00 (Open all year round)
Click here for Internet plans
and prices
Some properties offer free or discounted options!
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
Why you should use J:COM NET?
Monthly fee:
Course Information
We will introduce you to courses that allow you to use the internet in a fun and economical way.
- Apartments
- Houses
For those who live in condominiums and apartments
Recommended Tours
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 3 months:
1,628
yen per month *1
(tax included) Plus 10,000 yen cashback |
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 3 months:
0
yen per month *1
(tax included) Plus 10,000 yen cashback |
Saikyo Young Wari
1G
Until May 31, 2025
If you are under 26
moreover |
- WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- After the 6-month discount ends, the monthly fee will automatically be renewed at the "Seishun 22 Wari / Seishun 26 Wari" discount. 2-year contract, automatically renewed. Cancellation fee required for mid-contract.
Click here for Internet plans
and prices
Some properties offer free or discounted options!
J:COM In My Room Exclusive! Special plan

[ Internet and TV for free
or discounted ]
J:COM In My Room is a property
with low rates for tenants.
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 6 months:
0
yen per
month (tax included) |
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 6 months:
0
yen per
month (tax included) |
WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.
Click here for Internet plans
and prices
Some properties offer free or discounted options!
Super fast Internet, comfort with Hikari!

Hikari 10 Gig/5 Gig/1 Gig
Next-generation AI Wi-Fi for a pleasant and seamless experience
Both fiber optic and Wi-Fi!
Reasons why we recommend J:COM NET
- Reason 1
-
Fiber optic 10 gigabit *1
Learn more about J:COM NET Hikari
Video viewing and online meetings
comfortable!

- Reason 2
-
1 giga fiber optic for 3 months
See all rates and coursesLearn more about free security
0 yen per month! *2
Security is free!
Plans that include provider fees
Simple and affordable

- Reason 3
-
With next-generation AI Wi-Fi *3
Learn about next-gen AI Wi-Fi See all plans & pricing
Comfortable the more you use it

- Reason 4
-
Ready to use in as little as 4 days! ※Four
Covered areas & properties Find out how to apply
You can also install it yourself at any time you like.

- The maximum speed according to technical standards provided from the network to the ONU.
- For apartment buildings. WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- Also available on 10G/5G courses. However, the maximum communication speed according to technical standards with the WAN side is limited to 1Gbps.
- It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.
Click here for Internet plans and prices
Find the perfect plan for you
How to apply and
Steps to start using the service
Easy in 3 steps
Start using in as little as 4 days *
Application
Adjustment of construction date and time
Construction and equipment
Installation and configuration
Depending on contract details, congestion, etc., we may not be able to accommodate your desired schedule.
Complete Support/
Reliable Security
Fiber optic and other internet
Support and security information

We can visit for initial setup at your request, so you don't have to worry even if you are not good at using computers. Even after signing a contract, we provide support through phone consultations, etc.

A full range of security services that are essential for the Internet, such as spam blocking and antivirus protection.
Recommended as a set/
Popular services
Customer feedback
Fiber optic and other internet
Introducing reviews
If you are considering signing up or adding services
Sign Up information
Click here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
- I want to know about support after joining
- I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?
- Is security service available?
- Can I use my current email address?
- Can I use a commercially available Wi-Fi router?
- Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?
Topics
-
2022.10.31
Sequential expansion of service area to Teine Ward, Kita Ward, and Nishi Ward, Sapporo City Click here for details
Fiber optic and Internet-related columns
We provide a variety of information related to the Internet, such as how to choose a router, where to install it, and what to do when you can't connect.
What is fiber optic line?
Easy-to-understand explanation of advantages and disadvantages and how to choose

Release date: May 31, 2024
Many people who are looking for an internet connection may be considering signing up for an optical line after hearing that "optical lines are faster." the internet…
read moreIntroducing how to switch fiber optic lines!
An easy-to-understand explanation of the procedure, the period until opening, and points to note

Release date: February 29, 2024
If you switch to a fiber-optic line, you may be able to enjoy benefits such as lower fees and a more comfortable internet connection.
read moreWhat is the speed of the fiber optic line?
Introducing average speeds and how to measure them right now

Release date: January 31, 2024
Some people may be wondering what the normal speed of optical fiber is. The maximum speed of optical fiber is about 1 to 10 Gbps. In actual measurements, the maximum speed is…
read more[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
- J:COM Top
- Our Service
- For fiber optic lines, J:COM NET (internet line)